Merchandiser+

  • Consulting, Innovation and Process Management

  • 800,000+

    Trades Processed daily

  • 350,000+

    KYC refreshes processed annually

  • ~30,000

    OTC confirmations drafted Per month

Web based application platform, enabling suppliers, product managers and content providers with updation and content enrichment in real time.

Merchandiser is a centralized system to manage the entire manual process of managing product content and assets. It will help monitor product catalogue on a real time basis and assist category managers govern and manage changes by improving transparency and accountability. This it will also provide real time dashboards to perform data analysis and assess quality.

Keywords:
M+

With Merchandiser+, you get

  • Quicker Time to Market

    Reduce NPI launch cycle from 30 days to 15 days in short term and further reduce it 7 days in future.

    uicker Time to Market
  • High Quality Content

    High Quality Content

    Robust processes for content sourcing and audit to achieve high quality Faster and accurate MVC content.

  • Highly Efficient Processes

    Seamlessly align all processes by eliminating redundant steps Operations using the best practices and automations for higher productivity and quality.

    Highly Efficient Processes
  • Save PM Bandwidth

    Save PM Bandwidth

    PM dashboard for tracking NPIs Supplier scorecard for PMs to work with suppliers to get required good quality content from suppliers.

  • Scalable Operations

    Process that can be scaled for higher NPI volumes without impacting SLAs and Quality.

    Scalable Operations

CHALLENGES

In the highly competitive landscape of technology, innovation is the lifeblood of success, but it comes with its own set of challenges. The technology industry is marked by rapid changes, constantly evolving consumer preferences, and an ever-increasing demand for new products. As a result, businesses in this sector face a host of challenges that necessitate the creation of a product tailored to meet their specific needs.

  • 1.

    Need for reduced NPI TAT and faster SKU Launch.

  • 2.

    Higher accuracy, high quality content with SKU compliance checks.

  • 3.

    Process automation for higher efficiency & transparent tracking systems.

  • 4.

    Efficiencies in supplier data ingestion.

  • 5.

    Scaling for higher NPI volumes.

SOLUTIONS

01 Range Management

Range SKU’s from Line Card or Standard Launch. Real time tracking of SKU’s, Family assignment.

02 Supplier On Boarding

Supplier Portal, Data Ingestion, Supplier Scorecard.

03 Insightful Dashboards

Actionable Dashboard to complete pending tasks with a single click PM Dashboard for complete overview of Ranges Supplier Scorecard to map supplier performance with baseline metrics.

04 MVC Readiness

MVC Attribute Enrichment, Content Compliance Check, Automated Data Validation.

05 Delivery of Online Ready SKU’s

Products launched to online portal.

“Help product owner to standardize product categories and attribute”

This solution approach allows for Scalable and Low Cost Service to facilitate Faster Time To Market and flexibility of Customizing Solutions for the client’s needs ( 80% Technology + 20% Manual Expertise). This also aids in achieving a Flexible Supplier Commercial Model facilitated by Subject Matter Expertise & Quality Governance.

MERCHANDISER SERVICES

Data Ingestion

Supplier product data ingestion manually as well as automatically via system integration feed.

  • Ingestion of transactional, compliance, web content, images, specification sheets and videos.
  • Product launch planning management with functionality to store complete line card as well as creation of new product introduction queue.
  • Comprehensive platform to ingest content and assets in multiple languages.

Data Classification & Enrichment Module

Attribute and LOV assignment to product Category.

  • ML based product category assignment build on Classified+.
  • Validation of product attribute data as per predefined rules to determine percentage of data fill and data compliance.
  • Functionality for ingesting enriched data to improve data quality.
  • Workflow for product manager to approve product data.
  • Syndication of transactional and compliance data to client systems.

Data Conversion & Normalization

Mapping of SKU id, generated in client system with M+ product ID.

  • Mapping of conversion rules to product attributes.
  • Conversion of product attributes as per the predefined rules to standardize units of measure for similar parameters across all products.
  • Normalization of product attribute description as per pre defined rules.

Asset Audit & Syndication

Ingestion of product images from suppliers and manufacturer websites manually as well as automatically.

  • ML based audit of product images as per predefined rules to check compliance score.
  • Syndication of images to client DAM via system integration or file transfer.

SKU Library & Data Syndication

SKU Library for enriched product content and asset storage.

  • Product card to view enriched product with attribute content and assets in real-time.
  • Non-English content syndication to Language translation systems via integration or data feed.
  • Integration with client PIM for product data syndication.
  • Document drop to client DMS via system integration or file transfer.

CASE STUDIES

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    Transforming Syndicated Loans Credit Agreement Management with eClerx DocIntel

    Revenue output reached $.5M

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    Transforming Client Lifecycle Management with eClerx Compliance Manager

    Revenue projection increased by 112% in the first 2 fiscals

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  • Strategic Change management

    IT Data Transformation
    and Migration for an IT Major

    Savings delivered: $5M per annum

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